First-time homebuyers increasingly turn to parental guidance and social media platforms for property purchase advice
Recent research from Lloyds Bank reveals that parental expertise remains the primary information source for aspiring homeowners entering the property market. The survey of 2,000 prospective purchasers demonstrates that familial knowledge networks outrank traditional industry professionals, including mortgage advisers, property agents, and lending institutions, as the preferred consultation channel.
The data shows 34% of respondents prioritize parental counsel, surpassing the 29% who consult mortgage brokers, 28% who approach estate agents, and 19% who contact lenders directly. This reliance intensifies among younger demographics, with 46% of 18–24-year-olds identifying parents as their initial advisory resource.
Digital platforms are emerging as supplementary information channels in the homebuying journey. Among younger buyers aged 18–24, TikTok serves as a research tool for 31%, while YouTube attracts 23% across all demographic segments. Gender patterns reveal distinct platform preferences: 33% of male respondents favor YouTube content, whereas 22% of female buyers engage with TikTok. Notably, skepticism persists, with 31% of survey participants expressing distrust toward all social media platforms for property purchase guidance.
Parental involvement extends beyond informational support into tangible financial assistance. Approximately 25% of first-time purchasers receive direct monetary contributions from parents, a figure that expands to 43% when accounting for broader family network support. This substantially exceeds the 13% utilizing government-backed initiatives such as Lifetime ISAs.
Despite multiple available resources, comprehension gaps remain significant. Only 13% of first-time buyers report complete understanding of the acquisition process. In response, Lloyds Bank has developed educational infrastructure including digital guides, specialist-led educational sessions, and dedicated mortgage consultation services through its First Time Buyer Hub, designed to enhance buyer confidence throughout each transaction phase.
Ola Majekodunmi, money specialist at Lloyds, commented: "Parental support provides invaluable reassurance across emotional, practical, and financial dimensions. However, the complexity of property acquisition necessitates professional consultation from qualified industry specialists.